Illizeo FAQ

No. Only currently active employees (Internal, External, Students, Interns) are counted to determine your pricing tier and the Illizeo plan suited to your organization.

No. Apart from the monthly (or annual) subscription, no additional recurring costs are charged.

During initial setup, one-time configuration fees may apply depending on your company size.

Setting up your Illizeo space takes on average, depending on your company size, 1 to 4 weeks from contract signing, until the solution is ready to use in your company.

Yes. When subscribing to the setup service ("initial configuration"):

- for Core HR or Core HR Extended versions, support is limited to 4 weeks from first contact with our dedicated consultant;

- for the Illizeo Custom version, this duration extends to 8 weeks.

Any assistance request beyond this timeframe may be subject to an additional service to be booked separately.

Yes. A dedicated Illizeo consultant supports you throughout the configuration and onboarding process.

No. All support is provided remotely, via calls, screen-sharing sessions and short webinars.

Yes. If your data (HR information, absences, salaries, etc.) is available as Excel files, it can be directly imported into Illizeo during the configuration phase.

Yes, one-time configuration fees apply, calculated based on your company size.

No programming skills are required. All configuration is done through an intuitive interface, with help from our Customer Success team who guide you step by step and answer all your questions.

No. Illizeo is a 100% cloud solution accessible from any device with a web browser and internet connection. No server or local installation is required.

Yes. You can organize, view and securely manage an unlimited number of documents (employment contracts, payslips, certificates, etc.) in the digital HR file with the Core HR Extended plan, 10 GB for the Core HR plan (which is already substantial).

Employees can also view or upload their own documents according to the permissions granted to them.

Yes. You can freely assign skills and attributes to each employee in their personal file. This data can then be easily searched and filtered in the HR database.

You define access rights for each employee yourself. Through a system of customizable roles (e.g., HR Manager, Manager, Employee), you precisely control who sees what and who can modify which information.

Illizeo is currently available in French and English, and you can translate missing languages or ask Illizeo to do it. Each user can choose their preferred language in their personal interface. (Illizeo plans to add Spanish and German as standard languages)

Yes. Illizeo allows you to create and manage an unlimited number of legal entities, located in Switzerland or internationally, including in different time zones.

Yes. You can assign a specific currency to each entity or subsidiary, which facilitates multi-country management and consistency of your international operations.