(Current version: September 2025)

Context

Illizeo attaches paramount importance to the protection of personal data of its clients and their employees.

In accordance with Article 28 of the General Data Protection Regulation (GDPR), Illizeo ensures that all its subcontractors comply with the same legal, contractual and technical requirements as those imposed on Illizeo.

Below is the current list of subcontractors used by Illizeo in the provision of its Illizeo Cloud Solutions SaaS services.

Subcontractors involved in data processing

Contractual scope

The subcontractors below are involved in the provision, maintenance and support of Illizeo Cloud Solutions services. They may access certain personal data under conditions strictly governed by contracts compliant with Article 28 of the GDPR and the Swiss Federal Data Protection Act (FADP).

ℹ️ Some subcontractors are optional: they are only activated if the client uses a specific feature or module (for example, electronic signature or SSO).

Subcontractor Name Country Type of Service Data Concerned Guarantees
Infomaniak Network SA
🇨🇭 Switzerland
Cloud hosting, databases, backups HR data, client documents, configuration files 100% hosting in Switzerland, GDPR & FADP compliance, ISO 27001 certification
Microsoft Ireland Operations Ltd.
🇪🇺 EU
Authentication (Entra ID), document storage (OneDrive), collaborative tools Identifiers, access metadata, internal documents EU hosting, GDPR compliance, ISO 27001
Atlassian Pty Ltd.
🇪🇺 EU / 🇺🇸 USA
Ticket management and project documentation (Jira, Confluence) Contact data, support ticket content Standard contractual clauses, GDPR compliance
Google Ireland Ltd.
🇪🇺 EU
Internal collaboration tools (Google Workspace) Illizeo internal data only GDPR compliance, ISO 27001
DocuSign Inc.
🇪🇺 EU / 🇺🇸 USA
Electronic contract signing Last name, first name, email, signature, signed document metadata Standard contractual clauses, GDPR compliance, ISO 27001
Adobe Inc. (Adobe Sign)
🇪🇺 EU / 🇺🇸 USA
Alternative electronic signature Last name, first name, email, electronic signature Standard contractual clauses, GDPR compliance
Contractual obligations and compliance

Illizeo ensures that:

  • Each subcontractor is bound by a subcontracting agreement compliant with Article 28 of the GDPR.
  • No data transfer outside the European Union or Switzerland is carried out without appropriate safeguards (Standard Contractual Clauses, local hosting, or adequacy decision).
  • Subcontractors implement robust technical and organizational measures to ensure data security, confidentiality and integrity.
  • Subcontractors only process data on documented instructions from Illizeo.

Notifications and updates

Illizeo undertakes to inform its clients in advance of any change of subcontractor, giving them the opportunity to object in accordance with the Data Processing Agreement (DPA) signed with Illizeo.

This list is kept up to date continuously and available at any time from this page.

Contact

For any questions regarding data protection and subcontracting:

Illizeo Sàrl
Address: Chemin des Saules 12A, 1260 Nyon, Switzerland
Email: dpo@illizeo.com