Manager only, manager + HR, dual approval, delegated approval during holidays: Illizeo lets you model any flow. With a few clear rules, employees get an answer in 24h instead of 5 days.
Step-by-step #
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Pick a flow per type #
In Absences → Workflows, map each absence type to the flow you want: 1 level, 2 levels, conditional.
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Assign approvers #
Direct manager, N+2 manager, HR. You can name a backup approver in case the primary is out.
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Set conditional rules #
Example: sickness auto-approved if certificate uploaded, leave > 5 days requires HR, unpaid always requires HR.
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Configure reminders #
Approver nudge (24h, 48h), escalation to N+1 (3 days), employee notification after each step.
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Test the workflow #
The simulator shows the emails and notifications that would fire for a given case.
Recommended flow templates #
| Type | Flow | Target SLA |
|---|---|---|
| Paid leave | Direct manager | 24h |
| Leave > 10 days | Manager + HR | 48h |
| Sickness with cert | Auto-approve + HR info | Immediate |
| Unpaid | Manager + HR + Exec | 5 days |
| Occasional remote | Direct manager, auto-approve D+1 | 24h |
FAQ #
What if the manager is on leave?
The backup approver takes over automatically. A notification informs the manager on return.
Can I delegate temporarily?
Yes, from the approver profile: Delegation → pick a delegate and a period.
Do approvers see the team calendar?
Yes, when approving they see other team absences for the same period. Avoids conflicts.
How to handle external approvers?
You can add approvers without full access (e.g. external accountant). They get an email link to approve.
