---
title: Survey emails
description: "The module sends three emails, and only three. You can preview them and change their content, but you cannot create others. | Email | When it goes out | | --- | --- | | **Invitation** | At survey launch,…"
url: "https://illizeo.com/en/centre-aide/survey-emails/"
updated: "2026-09-17"
category: "Surveys & Engagement"
---

# Survey emails

The module sends three emails, and only three. You can preview them and change their content, but you cannot create others.

| Email | When it goes out |
| --- | --- |
| **Invitation** | At survey launch, to every participant. |
| **Reminder** | To non-respondents, automatically on schedule or manually from tracking. |
| **Thank you** | To each participant after they submit their answers. |

## Editing the content

**Edit content** opens the editable fields: subject, main title, subtitle, paragraphs, practical note, button label and confidentiality note. Separate paragraphs with a blank line.

The layout itself stays fixed: you change the words, not the design. That is what keeps the email readable across mail clients.

## The two languages

Every field exists in French and English. The **Translate** button opens both versions side by side, with a shortcut to copy from the other language when the text is identical. Employees receive the email in their own language.

## The values shown in the preview

Names, titles and dates visible in the preview are examples. At send time they are replaced by the real data of the survey and the recipient.

### *Related*