---
title: Run an HRIS operating committee
description: "After go-live, the HRIS isn't frozen: new features, adjustments, integrations. The HRIS operating committee (HOC) is the body that steers this continuous evolution. Without it, the tool decays within 18 months. - **Reading time**5 min - **Level**Intermediate - **Last updated**May…"
url: "https://illizeo.com/en/centre-aide/run-an-hris-operating-committee/"
updated: "2026-09-21"
category: Consulting
---

# Run an HRIS operating committee

After go-live, the HRIS isn't frozen: new features, adjustments, integrations. The HRIS operating committee (HOC) is the body that steers this continuous evolution. Without it, the tool decays within 18 months.

- **Reading time**5 min
- **Level**Intermediate
- **Last updated**May 2026
- **Module**Process optimisation

## HOC composition

| Role | Responsibility |
| --- | --- |
| Sponsor (HRD or CIO) | Vision, strategic arbitrage, budget |
| HRIS Product Owner | Backlog, prioritisation, ops follow-up |
| HR ops | HR user voice, daily feedback |
| Manager representative | Business user voice |
| Illizeo Customer Success | Roadmap, advice, escalation |

## Step-by-step

1. ### Cadence monthly

   1 hour every month, fixed agenda: KPIs, open requests, next release, strategic topics.
2. ### Maintain a prioritised backlog

   All requests (HR, managers, field) collected and ranked. Top 10 visible.
3. ### Prepare the quarterly roadmap

   Which initiative next quarter? With what expected ROI?
4. ### Track usage KPIs

   Adoption, satisfaction, performance. React to alerts.
5. ### Annual strategy review

   Half-day exec: where are we, where do we go, must we adjust?

## FAQ

   HOC frequency?

Monthly the first 6 months post go-live. Bi-monthly afterwards.

   And the user community?

Separate from HOC. Quarterly. More operational, sharing best practices.

   Without HOC, what happens?

Functional debt grows, adoption stagnates, field requests untreated, growing frustration.

   And Illizeo evolutions?

The Illizeo CSM brings product roadmap to HOC. You decide what to enable.

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