---
title: Response tracking and reminders
description: "The **Response tracking** screen shows who has responded and lets you remind those still pending. On a confidential survey it shows *whether* someone responded, never *what* they answered. ## The indicators - **Participants** — the invited population. - **Responded** and…"
url: "https://illizeo.com/en/centre-aide/response-tracking-and-reminders/"
updated: "2026-09-17"
category: "Surveys & Engagement"
---

# Response tracking and reminders

The **Response tracking** screen shows who has responded and lets you remind those still pending. On a confidential survey it shows *whether* someone responded, never *what* they answered.

## The indicators

- **Participants** — the invited population.
- **Responded** and **Pending** — the split right now.
- **Reminded** — people already contacted at least once.
- **Rate** — participation as a percentage, also broken down by department.

## Narrowing down

Filters stack: company, sub-company, office, department, plus a search by name. **Select pending** ticks every non-respondent in the displayed scope at once.

## Sending a reminder

1. Filter down to the scope you want.
2. Select the people, or use **Select pending**.
3. Click **Remind**. The counter shows how many people are concerned before sending.

The reminder email is the one configured for the module; it is not written at send time. The **reminder history** keeps a record of each send, and the action is written to the activity log as a manual reminder — distinct from scheduled automatic ones.

### *Related*