---
title: Read survey results
description: "The **Results & Analytics** screen presents answers aggregated by theme. Three views coexist: List, Heatmap and Comments. ## The List view Each row is a **theme** and carries four pieces of information: - **favourability** — the share of favourable answers,…"
url: "https://illizeo.com/en/centre-aide/read-survey-results/"
updated: "2026-09-17"
category: "Surveys & Engagement"
---

# Read survey results

The **Results & Analytics** screen presents answers aggregated by theme. Three views coexist: List, Heatmap and Comments.

## The List view

Each row is a **theme** and carries four pieces of information:

- **favourability** — the share of favourable answers, as a percentage;
- the **distribution** — how answers spread across the scale;
- the number of **responses** the score rests on;
- the gap against the previous cycle, in points, where one exists.

Click a theme to unfold the questions it contains, each with its own score.

## The header scores

Four indicators summarise the survey: **Global PMF**, **Retention**, **Recommendation** and **Engagement**. They are computed only from People Matter framework questions; a question you wrote yourself does not contribute.

## Confidentiality

A confidential survey displays a scope only if the minimum response threshold is met there. A department below the threshold shows as unavailable, not as empty.

## Exporting and sharing

**CSV** exports the aggregated data, **Report** switches to document generation, and **Share** copies a link to this view. Every export is written to the activity log.

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