---
title: "Measure adoption after go-live"
description: "An HRIS adopted at 30% is dead loss. At 90%, it's a transformative investment. In between: the post-go-live work. Measure, understand blockers, adjust. - **Reading time**4 min - **Level**Intermediate - **Last updated**May 2026 - **Module**User training ## Adoption indicators |…"
url: "https://illizeo.com/en/centre-aide/measure-adoption-after-go-live/"
updated: "2026-09-21"
category: Consulting
---

# Measure adoption after go-live

An HRIS adopted at 30% is dead loss. At 90%, it's a transformative investment. In between: the post-go-live work. Measure, understand blockers, adjust.

- **Reading time**4 min
- **Level**Intermediate
- **Last updated**May 2026
- **Module**User training

## Adoption indicators

| Indicator | Formula | 90-day target |
| --- | --- | --- |
| Login rate | % of actives logged at least once / month | >95% |
| Weekly usage | % of actives logged this week | >70% |
| Self-service coverage | % of HR requests going through Illizeo | >80% |
| Active workflows | % of leaves/expenses/etc. submitted via tool | >90% |
| Internal product NPS | "Would you recommend Illizeo to a colleague?" | +30 minimum |

## Step-by-step

1. ### Track weekly KPIs

   Automatic Illizeo dashboard. Weekly review with HRIS PO during first 3 months.
2. ### Identify laggards

   Teams or managers not adopting. Understand why (training, motivation, context).
3. ### Launch a satisfaction pulse

   3 questions at D+30, D+60, D+90: did I understand the tool, is it useful, what blocks me.
4. ### Corrective actions

   Targeted mini-trainings, enriched FAQ, configuration tweaks based on feedback.
5. ### Celebrate milestones

   First 100% Illizeo payroll month, 1,000th self-service leave approved. Recognition embeds usage.

## FAQ

   When to measure?

D+30, D+60, D+90, then quarterly. Beyond 6 months, monthly is enough.

   Low adoption: what to do?

Investigate: too complex, insufficient training, no perceived gain. Targeted action over mass comms.

   Should I force usage?

Yes for critical processes (leaves, expenses). Cut legacy channels after 60-day transition.

   And shadow IT?

If Excel comes back, it's a warning. Understand why — perhaps the feature is missing or poorly placed.

### See HR process optimisation

Learn to redesign your HR processes.

[See all Consulting articles](/en/centre-aide/?cat=consulting)

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