---
title: Build an onboarding journey
description: "An Illizeo onboarding journey orchestrates every step between contract signature and end of probation: workstation setup, document signing, training, check-ins. Model it once, reuse it for every new joiner. - **Reading time**6 min - **Level**Intermediate - **Last updated**May 2026 -…"
url: "https://illizeo.com/en/centre-aide/build-an-onboarding-journey/"
updated: "2026-09-21"
category: Core HR services
---

# Build an onboarding journey

An Illizeo onboarding journey orchestrates every step between contract signature and end of probation: workstation setup, document signing, training, check-ins. Model it once, reuse it for every new joiner.

- **Reading time**6 min
- **Level**Intermediate
- **Last updated**May 2026
- **Module**Onboarding

## Before you start

List the standard steps you want to automate. Best practice: one journey per profile (manager, technician, sales) rather than a generic journey that becomes hard to maintain.

## Step-by-step

1. ### Open the Onboarding module

   From the main menu, go to *Onboarding → Journeys*. Click *+ New journey*.
2. ### Set a name and a trigger

   Use a clear name (e.g. "Manager onboarding - Switzerland"). Pick a trigger: *Manual*, *On contract signing*, or *X days before start date*.
3. ### Add steps

   Click *+ Step*. Each step has a title, an owner (HR, manager, IT, the employee themselves), a deadline relative to the start date and a type (task, form, signature, training, email).
4. ### Set dependencies

   You can block a step until another one is completed. Example: "Hand over the laptop" waits for "Prepare the laptop" to finish.
5. ### Test, then publish

   Use *Preview* to visualise the timeline. Click *Publish* to make the journey usable for new joiners.

## Available step types

| Type | Usage | Completion |
| --- | --- | --- |
| Task | Manual action (prepare desk, issue badge) | Checkbox |
| Form | Data collection (bank details, emergency contact) | Form submission |
| Signature | Contract, policy, NDA | E-signature received |
| Training | LMS link or internal course | Score >= threshold |
| Email | Welcome message, instructions | Automatic send |
| Meeting | Team coffee, manager 1:1 | Calendar invite accepted |

## FAQ

   What is the maximum number of steps?

No technical limit. Above 25 steps, split the journey into sub-journeys to keep it readable.

   Can I duplicate an existing journey?

Yes. From the list, click the three dots then *Duplicate*. Every step is copied so you can fine-tune.

   How do I track multiple onboardings at once?

The *Active onboardings* dashboard shows every joiner in a kanban with their completion percentage.

   Does the journey handle public holidays?

Yes, deadlines are calculated against your tenant calendar: holidays and weekends are skipped unless you choose otherwise.

### Customise steps per profile

You can enable or disable steps based on department, location or seniority. See the next article.

[See Core HR articles](/en/centre-aide/?cat=core-hr-services)

### *Related*