---
title: "Allowances and on-call"
description: "Set up allowances calculated from attendance, find them in the timesheet, and organise on-call rosters."
url: "https://illizeo.com/en/centre-aide/attendance-allowances-and-on-call/"
updated: "2026-11-01"
category: "Attendance & Badging"
---

# Allowances and on-call

Allowances are amounts calculated from attendance (meals, travel, night work, on-call…). On-call rosters organise, in rotation, who is available outside working hours. This article explains how to set up both and where employees find them.

## Before you start

- Allowances: "View allowances (on-call, night, OT)" (Access) to view them; Administrator, HR Manager, Payroll Manager and Auditor have it by default. "Create / Edit / Delete an allowance" (Execute) to set them up; Administrator by default.
- On-call: "On-call — Generate / Assign / Delete slots"; Access to view, Execute to create and generate; Administrator by default.
- Allowances follow the Attendance module; on-call screens appear with the Attendance or the Scheduling module, without depending on shifts.

## Setting up an allowance

1. Open **Settings › Time Management › Allowances** and click **New allowance**.
2. In "Add an allowance", choose a template (Meals & Subsistence, Travel & Transport, Remote Work, Night & Overtime, Availability, Working Conditions, Country-specific) or **Customize**.
3. Set the **Type**: flat, per hour or percentage (calculated on the employee's hourly rate), and the **Amount**.
4. Choose the **Triggers** and the **Combination logic** (AND: the smallest quantity; OR: the sum).
5. Complete the grant conditions ("Exclude remote work", absence days, "Exclude half-days", "Min hours worked/day"), the **Caps** per day and per month, the employer / employee split, "Taxable" and the notes.
6. Check the result with the **Monthly simulation**, then click **Save**.

The calculation runs in this order: quantity from the triggers, grant conditions, amount by type, daily cap, rounding, monthly cap, then employer / employee split (the two shares never exceed 100% together). A frozen month is no longer recalculated.

![Allowances page with the add buttons](https://i0.wp.com/illizeo.com/wp-content/uploads/2026/11/attendance-allowances-and-on-call-01.en_.png?resize=800%2C500&quality=80&ssl=1)
The allowances page, before the first allowance

### Deactivating or deleting

The **Active** switch saves immediately, together with any changes in progress. To keep the history, prefer **Deactivate**, offered in the delete window.

## Allowances in the timesheet

The **Allowances** tab of the timesheet shows the month's "Calculated Allowances": gross total, employer share, employee share, then one card per allowance ("Taxable" or "Tax-free"). The "Month triggers" recall the quantities "Calculated from timesheet": days worked, nights, on-call, overtime, weekend days, shifts.

## Organising on-call

### Setting the on-call rules

Under **Settings › Time Management › Company Rules › On-Call**, choose:

- the **Rotation method**: Round-robin, Weighted or Manual (automatic generation is then closed);
- **Fairness**: cap per person per month, minimum rest between two series;
- **Conflict handling**: leave out people on approved absence (default), leave out the person's public holidays, flag overlaps (default);
- **Notifications**: the reminder before the shift (the day before by default, up to 14 days).

![On-call rules: rotation, fairness, conflicts, reminder](https://i0.wp.com/illizeo.com/wp-content/uploads/2026/11/attendance-allowances-and-on-call-02.en_.png?resize=800%2C500&quality=80&ssl=1)
On-call rules

### Creating an on-call roster

1. Open **Settings › Time Management › On-Call** and click **Add a roster**.
2. Fill in the **Name**, the **Rotation cycle** (Weekly, Biweekly, Monthly), the **Coverage** (7 days/week, Mon–Fri, Sat–Sun), the days, the start and end time and the colour.
3. Build the on-call team and set the rotation (basis, maximum consecutive days, direction, first member).
4. In **Member configuration**, give each member a **Weight** or exclude dates.
5. Save, then choose a length (4 to 24 weeks) and click **Auto-generate**.

Generation does not touch past days; it recreates the automatic slots for the period and keeps manual overrides. An unavailable member (absence, excluded date, public holiday, cap reached, insufficient rest) is replaced by the next one; if nobody is available, the slot is flagged as a conflict. Click a slot to edit it or make a **Manual override**.

![On-call rosters page with the add button](https://i0.wp.com/illizeo.com/wp-content/uploads/2026/11/attendance-allowances-and-on-call-03.en_.png?resize=800%2C500&quality=80&ssl=1)
On-call rosters

### On the employee's side

The "Upcoming on-call" banner appears above the timesheet, and a badge marks the days concerned. The employee is notified in the application and by email of new or changed slots, then by a reminder before the shift (sent every day at 8:00). On-call feeds the "On-call" counter and the allowances that use it.

## Good to know

- Allowance amounts are shown in euros (€), whatever the company's currency.
- The "Monthly manual input" fields of the Allowances tab (guard, replacement, remote work, public holiday, cold/heat and hardship days) are not saved and do not change the amounts. Allowances based on guard duty, replacement, cold or hardship therefore pay nothing for now.
- Switching to another allowance in the list discards unsaved changes without warning.
- With the roles supplied, neither managers nor employees see the Allowances tab.
- With the "Manual" rotation method, **Auto-generate** fails with "Generation failed": assign the slots by hand.
- Some on-call conflict reasons are shown in English or French whatever your language.

### *Similaire*